Personal Data Processing Policy

In compliance with Law 1581 of 2012 and Decree 1377 of 2013 (Habeas Data). Draft, June 2026.

1. Data controller

Neoganadero is responsible for processing the personal data you record in the platform. Contact: hola@neoganadero.com.

2. Data we process

Contact data (name, email, phone/WhatsApp) and operational information about your ranch (inventory, weigh-ins, health, expenses, finances) that you choose to record to manage your operation.

3. Purpose

We use your data solely to provide the service, give you support, send you communications related to your account and improve the platform. We do not sell your data or use it for purposes other than those stated here.

4. Authorization

By creating your account you authorize this processing. The authorization is recorded with the date and the version of the document you accepted.

5. Your rights

As the data owner you may access, update, correct and delete your data, and revoke your authorization, by writing to us at hola@neoganadero.com. We will handle your request within the legal time frames.

6. Security

We apply reasonable technical and administrative measures to protect your information against unauthorized access. The Neoganadero team's access is limited to what is necessary to operate and provide support.

7. Support access

To help you resolve questions or technical issues, authorized support staff at Neoganadero may access your account in read-only mode to see your information as you see it. This access is solely to assist you, is logged (who accessed and when) and does not allow changing your data.

Preliminary text for informational purposes; it will be replaced by the final version reviewed by legal counsel and, if required, registered with the Superintendence of Industry and Commerce (RNBD).